Remote Commercial Insurance Account Manager

Marsh; Oregon; Hybrid; USD 46,000 - 98,000; Full time

Job summary

Marsh McLennan is seeking a Commercial Lines Account Manager for our FAAS group. You will serve as primary contact for franchise-sponsored business owner accounts, guiding enrollment, renewal, and coverage coordination with carriers and internal teams.

You’ll review applications, gather information, obtain quotes, and prepare proposals while maintaining accurate account records and meeting service standards. A license is preferred and training is provided post hire.

Qualifications

• High school diploma or equivalent required; professional license preferred.
• Property and casualty license preferred or must be willing to obtain within 90 days after hire.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Serve as primary contact for assigned franchise-sponsored business owner accounts and respond to inquiries by phone and email.
• Guide clients through enrollment and renewal, gathering information and coordinating next steps.
• Identify and facilitate additional commercial coverage needs (e.g., Workers’ Comp, EPLI, property, liability).
• Review applications and underwriting docs for completeness.
• Obtain quotes via carrier portals and coordinate submissions with carriers.
• Prepare quotes, proposals, coverage summaries, and renewal materials.
• Explain coverage options and next steps clearly to clients.
• Coordinate binding, policy issues, endorsements, and renewals with internal teams.
• Maintain accurate records and ensure service quality.

Skills

Customer service

Communication

Organization

Follow-through

Multitasking

Insurance products

Education

High school diploma or equivalent

Tools

Carrier portals

Agency management systems

Quoting tools

Job description

Marsh McLennan is seeking a Commercial Lines Account Manager for our FAAS group. You will serve as primary contact for franchise-sponsored business owner accounts, guiding enrollment, renewal, and coverage coordination with carriers and internal teams.

You’ll review applications, gather information, obtain quotes, and prepare proposals while maintaining accurate account records and meeting service standards. A license is preferred and training is provided post hire.