Remote Collector - Education (Referrals)

TSI - Transworld Systems Inc.; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the customer service arena is looking for a Remote Collector to join their team. This entry-level position involves securing payments on past due student loans while ensuring compliance with regulations. The role offers flexible remote work opportunities, paid training, and a comprehensive benefits package.

Benefits

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package including medical, dental, and vision

401k retirement plan with employer matching

Paid time off

Paid holidays

Qualifications

• FDCPA knowledge preferred.
• Ability to exchange accurate information effectively over the phone.
• Ability to remain in a stationary position 95% of the time.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure compliance with policies and regulations.
• Maintain confidentiality in communications.

Skills

Professional phone etiquette

Negotiating skills

Positive attitude

Customer service aptitude

Problem-solving

Detail-oriented

Education

High School diploma or equivalent

Job description

Remote Collector - Education (Referrals)

Remote Collector - Education (Referrals)

1 week ago Be among the first 25 applicants

TSI - Transworld Systems Inc. provided pay range

This range is provided by TSI - Transworld Systems Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Overview

Please Note:

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is remote WFH position.Â

Compensation

$16-$18/hour

Training Schedule

2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P CST

Production Schedule: Monday - Friday 9A-6P

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
  
  

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!
  
  

Qualifications

• High School diploma or equivalent
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.
  
  

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Pay Range

USD $16.00 - USD $18.00 /Hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

Referrals increase your chances of interviewing at TSI - Transworld Systems Inc. by 2x

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