Remote Collector - Columbus, OH

Transworld Systems Inc; Columbus (OH); Remote; USD 35,000 - 42,000; Full time

Job summary

Join a leading company as a Remote Call Center Representative, where you will engage with consumers to secure payments on past due accounts. This role offers a work-from-home opportunity with paid training, a generous bonus structure, and comprehensive benefits including medical, dental, and retirement plans.

Benefits

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package

Qualifications

• 2 years of previous collections experience - credit card collections preferred.
• FDCPA knowledge preferred.
• Access to high-speed internet required.

Responsibilities

• Call consumers to secure payments on past due accounts.
• Ensure compliance with company policies and collections laws.

Skills

Professional phone etiquette

Negotiating skills

Customer service aptitude

Problem solving

Multitasking

Education

High School diploma or equivalent

Job description

Overview

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position.

Compensation: $17.20 plus bonus

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

• High School diploma or equivalent
• 2 years of previous collections experience - credit card collections preferred
• Access tohigh-speedinternetrequired.
• FDCPA knowledgepreferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve andmultitask.
• Willingness to maintainconfidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best,reaching out to our consumers!
• Ability to exchange accurate information effectively over thephone.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

INDSJ