Remote Collections Specialist - $17/hour

BCA Financial Services, Inc.; El Paso (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading financial services firm is seeking a detail-oriented Collections Specialist for a remote position. The role offers $17 per hour with bonus opportunities and involves providing exceptional customer service while assisting patients with account resolutions. Ideal candidates thrive in a fast-paced environment, with experience in inbound and outbound calls. The position includes various benefits such as insurance options and a 401k match.

Benefits

Medical, GAP, Dental, Vision insurance

401k with company match

Paid time off

Paid holidays

Qualifications

• Ability to provide exceptional customer service while accurately recording information.
• Experience with high volumes of inbound and outbound calls.
• Familiarity with working in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients' patients.
• Assist with account resolution and payment arrangements.
• Meet individual performance metrics.

Skills

Detail-oriented

Exceptional customer service

Solution driven

Job description

Overview

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

Responsibilities

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.

Work from Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via a 50 ft ethernet cable from modem to PC. Must be sufficient speed to support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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