Remote Collections Specialist - $17/hour

BCA Financial Services, Inc.; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

A financial services company is seeking a Collections Specialist to provide customer service and support account resolution in a remote setting. The ideal candidate thrives in a fast-paced environment and must possess strong communication skills. This role offers $17 per hour along with monthly bonuses and various benefits. Apply today to join a company that values exceptional service and rewards performance.

Benefits

401k with company match

Paid time off

Medical, Dental, and Vision insurance

Qualifications

• Detail-oriented and solution-driven.
• Ability to handle high volumes of inbound and outbound calls.
• Must meet technical requirements for remote work.

Responsibilities

• Provide exceptional customer service to clients' patients.
• Assist with account resolution and establish payment arrangements.
• Record information accurately while handling calls.

Skills

Exceptional customer service

Communication skills

Ability to work under pressure

Job description

Overview

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

Responsibilities

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.

Work from Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via a 50 ft ethernet cable from modem to PC. Must be sufficient speed to support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.