Remote Collections Representative

Virtuoso Sourcing Group LLC; United (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

A national customer support company is seeking a Remote Collections Representative. In this role, you will be responsible for managing account receivables, providing exceptional customer service, and handling payment negotiations. Candidates must have a high school diploma and strong communication skills. The position offers $12.00/hr, full-time remote work, and potential bonuses.

Benefits

Referral bonuses

Incentivized bonus program

Performance-linked pay increase

Flexible working hours

Qualifications

• Exceptional customer service skills required.
• Active listening and communication skills essential.
• Ability to work in a quiet, reliable area.

Responsibilities

• Answer incoming and make outbound calls to resolve customer issues.
• Maintain customer confidentiality while servicing accounts.
• Collect payments and negotiate arrangements.

Skills

Exceptional customer service

Active listening

Verbal and written communication skills

Professional phone voice

Education

High school diploma or equivalent

Tools

Windows 10/11 laptop computer

Wired Headset

Webcam

Ethernet Cord

Job description

• Referral bonuses

Job Description:

Job information Remote Collections Representative from the Company Virtuoso Sourcing Group LLC, this latest Remote Collections Representative job vacancy is located in the city Remote in United States located in the country United States . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Call Center field have been opened and published up to the specified time.

Job Responsibility:

Remote Collections Agent |Virtuoso Sourcing Group

Virtuoso Sourcing Group VSG is a national company, headquartered in Colorado specializing in Customer Support, Customer Retention, Collection Agency, and Call Center activities. VSG supports large consumer services companies with customer support, collections, call overflow and customer contact load balancing. VSG also provides student loan rehabilitation support under a sub-contract with the US Department of Education.

About the role Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, they may be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables.

Responsibilities

• Answer incoming calls and make outbound calls to answer customer questions and resolve customer issues.
• Provide an elevated level of customer service
• Maintain customer confidentiality
• Collecting payments
• Negotiate payment arrangements
• Work diligently and consistently through an 8 hour day
• Use computers, automated systems, and a variety of software
• Successfully complete training and retain information that is taught
• Maintain call quality and compliance
• Follow guidelines regarding goals, attendance, policies and procedures

Location & commitments

• $12.00/hr
• An incentivized bonus program tied to attendance, with rewards scheduled at 3 months, 6 months, and 1 year.
• A performance-linked pay increase plan, contingent on attendance, available at both the 6-month and 1-year milestones.
• Permanent
• Full-time
• Monday-Friday
• 100% Remote
• No scheduled breaks
• Referral bonuses

Requirements:

• High school diploma or equivalent.
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Adaptability and accountability
• Windows 10/11 laptop computer
• Wired Headset, Webcam, Ethernet Cord
• Quiet, Reliable area to work
• Ability to pass background check

Keywords : United States jobs
Closed Date : 2025-10-29