Remote Clinical Data Review Assistant

Embedded Shishya; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Clinical Data Review Assistant supports the Clinical/Medical Laboratory Scientist Data Review team.

Qualifications

• Two-year degree or equivalent preferred.
• Minimum of 2 years of customer service or clerical experience.
• Experience with Google mail and Google Documents
• Problem analysis and problem-solving experience preferred
• Data collection and maintenance experience preferred

Responsibilities

• Deal directly with internal and external customers via telephone and electronic channels to obtain or convey missing information needed for processing of submitted test samples.
• Track sample collection kits and answer questions regarding test status
• Update internal databases regarding test development progress and make notes in LIMS case 'notes'
• Assist CLS/MLS Data Reviewers in answering questions from clinics and customer support
• Coordinate report release requests from Genetic Counselors and Customer Support
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.
• Performs other duties as assigned

Skills

Microsoft Office

Typing

Attention to detail

Customer communications

PHI privacy awareness

Education

Two-year degree or equivalent

Tools

Google Mail

Google Documents

Job description

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Clinical Data Review Assistant supports the Clinical/Medical Laboratory Scientist Data Review team.