Remote Clinical Account Executive - PharmD/RPh

Lumicera; Olympia (WA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid Time Off

Parental Leave

Paid Holidays

401K Match

Adoption Assistance

Flexible Spending Account

Education & Membership Aid

Referral Bonus

Job summary

Lumicera Health Services seeks a Clinical Account Executive to join our team in a remote capacity. You will manage and grow clinic relationships, guiding referral and prescription management with a strong clinical focus.

You will collaborate with Sales and Account Management, ensure regulatory compliance, and use EMR tools to optimize referrals, supporting patient outcomes and business goals. Some travel may be required.

Qualifications

• Bachelor’s degree in pharmacy or Pharm D required.
• Active pharmacist license in home state or the ability to gain reciprocity within 4 months, may be required based on state laws or client contracts.
• 2 years in specialty pharmacy or a clinical account management role within healthcare, with proven client-facing experience and clinical oversight.
• Participate in, adhere to, and support compliance program objectives.
• Ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Develop and maintain robust, professional relationships with clinic contacts, delivering exceptional service with a client-facing sales approach to enhance satisfaction and confidence in Lumicera’s services.
• Oversee the prescription referral process, including prior authorizations, ensuring compliance with regulatory and company standards while addressing clinical nuances specific to each account.
• Meet with Sales and Account Management leadership to evaluate progress, share account updates, and align clinical support with business objectives to meet clinic and patient needs.
• Serve as the primary point of contact for resolving clinic-related issues, coordinating with support teams to ensure timely and effective solutions.
• Act as a liaison between medical staff, pharmacies, insurance providers, and patients, ensuring professional communication and engagement.
• Proactively follow up with all accounts requiring clinical intervention or oversight, tracking progress and ensuring issues are addressed.
• When routine duties are complete, support pharmacist workflows by offering clinical insights or workflow assistance.
• Utilize the CRM system to investigate contacts, track account activities, and maintain detailed records.
• Monitor the financial performance of claims and referrals submitted by prescribers, evaluating whether to retain or triage prescriptions.
• Use the Lumicera Prescriber Portal for communication and training of accounts and their prescribers.
• Uphold compliance program objectives, adhering to federal and state laws with the highest ethical standards.
• Perform additional tasks as assigned by upper management to support Lumicera’s mission.

Job description

Lumicera Health Services seeks a Clinical Account Executive to join our team in a remote capacity. You will manage and grow clinic relationships, guiding referral and prescription management with a strong clinical focus.

You will collaborate with Sales and Account Management, ensure regulatory compliance, and use EMR tools to optimize referrals, supporting patient outcomes and business goals. Some travel may be required.