Remote Client Support & Success Advisor

Blyss Journeys; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Professional development and support

Online tools and resources

Performance-based earning incentives

Development of client service and biz,

Collaborative team environment

Job summary

Blyss Journeys is seeking motivated Customer Support Advisors for a fully remote role focused on helping clients plan and book services with clear guidance and care. You will communicate with clients, research options, coordinate reservations, and maintain accurate records while delivering a professional, friendly, and resourceful service experience.

The right candidate is organized, dependable, and eager to learn new tools, delivering high-quality service across email, chat, and phone channels

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Comfortable working independently in a remote environment.
• Ability to manage multiple client requests and priorities.
• Willingness to learn new systems, platforms, and processes.
• Dependable, professional, and self-motivated.
• Customer service, hospitality, administrative, sales, or client-facing experience is helpful but not required.

Responsibilities

• Communicate with clients to identify their needs, preferences, and priorities.
• Research and provide options based on individual client requests.
• Assist with coordinating reservations, arrangements, and other service details.
• Provide clear information and guidance throughout the planning process.
• Maintain organized and accurate client records and documentation.
• Respond to inquiries through phone, email, and online communication platforms.
• Track requests, confirmations, and important deadlines.
• Follow up with clients and provide ongoing support as needed.
• Build positive client relationships through reliable and professional service.

Skills

Communication skills

Organization

Remote work

Multitasking

Learning mindset

Professionalism

Customer service experience

Job description

Blyss Journeys is seeking motivated Customer Support Advisors for a fully remote role focused on helping clients plan and book services with clear guidance and care. You will communicate with clients, research options, coordinate reservations, and maintain accurate records while delivering a professional, friendly, and resourceful service experience.

The right candidate is organized, dependable, and eager to learn new tools, delivering high-quality service across email, chat, and phone channels