Remote Client Success Specialist | Flexible Scheduling

AO Globe Life; Baltimore (MD); Remote; USD 32,000 - 64,000; Full time

Job summary

AO Globe Life is a fully remote, entry-level role supporting families and individuals across the United States. You will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required.

Qualifications

• Strong verbal communication and interpersonal skills required.
• Organized, dependable and comfortable working remotely.
• Confident using video conferencing and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Customer service or sales experience is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom.
• Identify client needs and guide them through benefit options.
• Explain coverage details and enrollment steps clearly.
• Maintain accurate digital records and manage follow-up communication.
• Provide exceptional client service while building long-term relationships.
• Participate in ongoing training sessions and team meetings to strengthen skills.

Skills

Verbal communication

Interpersonal skills

Remote work independently

Video conferencing

Service-oriented

Job description

AO Globe Life is a fully remote, entry-level role supporting families and individuals across the United States. You will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required.