Remote Client Success Manager – Revenue Cycle Management (Healthcare) Ventra Health 5 RCM Metri[...]

Workinvirtual; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Ventra Health, a leader in revenue cycle management, seeks a Client Success Manager for a fully remote role. You will act as the primary liaison, ensuring smooth communication and maximizing revenue collections. This position requires strong knowledge of healthcare operations and 3-5 years of relevant experience.

Benefits

Fully remote position

Focus on work-life balance

Opportunity for professional growth

Qualifications

• 3-5 years in healthcare revenue cycle management or medical billing.
• Experience in client-facing roles is preferred.

Responsibilities

• Conduct virtual and in-person client meetings.
• Monitor and analyze client performance data.
• Oversee payor contract negotiations.

Skills

Knowledge of RCM

Communication

Problem-solving

Leadership

Workflow management

Education

High school diploma or GED

Bachelor’s degree in Business or Healthcare Management

Tools

RCM platforms

Outlook

Job description

Company:Ventra Health

Location:Remote (Work from Home)

Job Type:Full-time

Apply Here:Apply for Client Success Manager Position

About Ventra Health:

Ventra Health is a leading business solutions provider specializing in Revenue Cycle Management (RCM) for facility-based physicians across anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Partnering with private practices, hospitals, and ambulatory surgery centers, Ventra delivers data-driven, transparent solutions to optimize revenue and reimbursement—allowing healthcare providers to focus on delivering exceptional patient care.

Job Summary:

As aClient Success Manager, you will serve as the primary liaison between Ventra Health and its clients, ensuring seamless communication, maximizing revenue collections, and resolving escalated issues. This role involves collaborating with diverse stakeholders—including physicians, practice administrators, and internal teams—to drive client satisfaction and operational efficiency.

Key Responsibilities:

• Conduct virtual and in-person client meetings to review performance metrics and ensure satisfaction.

• Act as the main point of contact for clients, addressing concerns and coordinating with internal teams for timely resolutions.

• Monitor and analyze client performance data, identifying trends and recommending process improvements.

• Prepare and present reports for internal and external stakeholders, ensuring transparency and accountability.

• Oversee payor contract negotiations, compliance training, and quality programs in alignment with client agreements.

• Mentor and guide junior Client Success team members (where applicable).

• Assist in new client onboarding and implementation processes.

• Ensure compliance with healthcare regulations and company policies.

Requirements:

• Education:High school diploma or GED required; Bachelor’s degree in Business, Healthcare Management, or related field preferred.

• Experience:3-5 years in healthcare revenue cycle management, medical billing, or client-facing roles.

• Skills:

  • Strong knowledge of RCM, medical billing, and healthcare operations.

  • Excellent communication, problem-solving, and leadership abilities.

  • Proficiency in workflow management software (e.g., RCM platforms, Outlook).

  • Ability to manage multiple stakeholders in a fast-paced, remote environment.

Why Join Ventra Health?

• Fully remote position with a focus on work-life balance.

• Opportunity to impact healthcare revenue optimization for leading practices.

• Collaborative culture with a commitment to professional growth.

Equal Opportunity Employer:

Ventra Health values diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, disability, or veteran status.

Apply Now:Client Success Manager – Remote