Remote Client Success & Growth Coach (SMMA)

Dream Talent Recruitment; Town of Florida (NY); Remote; USD 78,000 - 167,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Dream Talent Recruitment is seeking a remote Customer Success Manager for our SMMA clients. You will respond to clients quickly, coordinate with the marketing team, and drive results through effective communication and coaching.

The role requires at least 1 year as a CSM in SMMA, a proactive personality, and comfort with marketing systems like HighLevel and Monday.com. Remote work is fully supported with flexible scheduling to fit EST hours.

Qualifications

• At least 1 year as CSM in SMMA or similar.
• Outgoing personality and strong communication.
• Experience with marketing systems and automation.
• Familiarity with HighLevel CRM and Monday.com is a plus.
• Experience in painting/remodeling space is a plus.

Responsibilities

• Respond to clients as soon as possible via Zoom or email.
• Manage multiple clients and coordinate with the marketing team to deliver results.
• Communicate effectively with clients via Zoom and other channels.
• Coach clients to improve performance and outcomes.
• Generate new referrals from existing clients.
• Understand core marketing strategies and apply them to client campaigns.
• Upsell services when opportunities arise.

Skills

CSM experience (1+ year)

Client communication

Marketing automation

Remote collaboration

Tools

HighLevel CRM

Monday.com

Excel

Job description

Dream Talent Recruitment is seeking a remote Customer Success Manager for our SMMA clients. You will respond to clients quickly, coordinate with the marketing team, and drive results through effective communication and coaching.

The role requires at least 1 year as a CSM in SMMA, a proactive personality, and comfort with marketing systems like HighLevel and Monday.com. Remote work is fully supported with flexible scheduling to fit EST hours.