Remote Client Success Advocate — Flexible Scheduling

Sunkissedgetaways; Chicago (IL); Teletrabalho; USD 42 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Flexible scheduling

Training and ongoing support

Professional development opportunities

Collaborative team environment

Resumo da oferta

Sunkissedgetaways is seeking a Client Success Specialist to nurture client relationships from first contact through ongoing engagement. You will communicate professionally, respond to questions, and coordinate next steps to ensure a smooth client journey.

Training is provided and the role supports remote work with flexible scheduling. You will join a collaborative team and develop valuable client-service and communication skills.

Qualificações

• Strong verbal and written communication skills.
• Friendly, professional, and solutions-oriented approach.
• Excellent follow-up skills.
• Strong attention to detail.
• Organized and dependable.
• Comfortable working remotely.
• Able to communicate effectively through phone, email, and online platforms.
• Previous customer service, client success, sales, or administrative experience is a plus but not required.

Responsabilidades

• Communicate professionally with prospective and existing clients.
• Respond to client questions and inquiries.
• Understand client needs and provide appropriate information.
• Follow up with clients and prospects in a timely manner.
• Help coordinate consultations, appointments, and next steps.
• Maintain accurate client records.
• Build strong and professional client relationships.
• Identify opportunities to improve the client experience.
• Escalate questions or concerns when appropriate.
• Participate in team meetings, training, and development activities.

Conhecimentos

Verbal communication

Written communication

Follow-up skills

Attention to detail

Organization

Remote work comfort

Phone/email/online communication

Customer service experience (plus)

Descrição da oferta de emprego

Sunkissedgetaways is seeking a Client Success Specialist to nurture client relationships from first contact through ongoing engagement. You will communicate professionally, respond to questions, and coordinate next steps to ensure a smooth client journey.

Training is provided and the role supports remote work with flexible scheduling. You will join a collaborative team and develop valuable client-service and communication skills.