Remote Client Solutions Specialist

Blyss Consulting; Peoria (IL); Remote; USD 36,000 - 54,000; Full time

Job summary

Blyss Consulting in the United States seeks organized, personable remote Customer Support Specialists to assist clients by learning their needs, priorities, and budgets, and to provide dependable service from a remote environment.

You will research options, compare features and pricing, prepare customized recommendations, schedule consultations, and maintain accurate client records while following established processes. Training and ongoing support are provided.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational abilities.
• Attention to detail and accuracy.
• Ability to learn online systems and technology.
• Comfortable communicating via phone, email, text, and video.
• Ability to work independently in a remote environment.
• Reliable computer and internet access.
• Willingness to learn and receive coaching.
• Professional, dependable, and responsive.

Responsibilities

• Communicate professionally with prospective and existing clients.
• Respond to questions and new inquiries.
• Schedule client consultations.
• Gather and organize necessary client information.
• Research available options using online resources and systems.
• Compare features, pricing, and other relevant information.
• Prepare customized recommendations.
• Assist clients with reservations and arrangements.
• Review confirmation information for accuracy.
• Maintain organized client records.
• Communicate updates and important information.
• Follow up with clients throughout the process.
• Complete ongoing training as required.

Skills

Strong communication

Organizational skills

Time management

Independent work

Job description

Blyss Consulting in the United States seeks organized, personable remote Customer Support Specialists to assist clients by learning their needs, priorities, and budgets, and to provide dependable service from a remote environment.

You will research options, compare features and pricing, prepare customized recommendations, schedule consultations, and maintain accurate client records while following established processes. Training and ongoing support are provided.