Remote Client Services Manager

Traveling with Michaila; Remote; USD 40,000 - 60,000; Full time

Job summary

A travel agency is seeking a Customer Service Management professional for a fully remote role. You will oversee client interactions, ensure service standards are met, and manage communications and issues. Ideal candidates should have strong communication and organization skills, be reliable and detail-oriented, and comfortable working independently. This position offers flexible hours and a supportive environment with training and growth opportunities.

Benefits

100% remote flexibility

Training and ongoing support

Clear path for growth

Qualifications

• Experience in customer service or client management (preferred).
• Ability to multitask and work independently in a remote setting.
• Must be detail-oriented and tech-comfortable.

Responsibilities

• Oversee and support client communications and service workflows.
• Ensure timely responses, follow-ups, and issue resolution.
• Coordinate details, schedules, and confirmations as needed.
• Maintain accurate records and service documentation.
• Provide professional, friendly leadership in client-facing situations.

Skills

Communication skills

Organization skills

Problem-solving skills

Customer service experience

Job description

A travel agency is seeking a Customer Service Management professional for a fully remote role. You will oversee client interactions, ensure service standards are met, and manage communications and issues. Ideal candidates should have strong communication and organization skills, be reliable and detail-oriented, and comfortable working independently. This position offers flexible hours and a supportive environment with training and growth opportunities.