Remote Client Services Coordinator - Travel Planning Support

Socket.dev; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

Access to online tools

Supportive team environment

Job summary

Socket.dev is seeking a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and travel-related care. This remote role emphasizes excellent communication, reliability, and a proactive approach to service.

You will handle client questions, coordinate bookings, gather itinerary details, and maintain accurate notes in our systems. The position offers flexible hours, full training, and a collaborative team environment, with ongoing support to

Qualifications

• Excellent verbal and written communication.
• Ability to work remotely with own schedule.
• Organized and detail-oriented, comfortable using online tools.
• No prior experience required; full training provided.
• Proactive and reliable working attitude.

Responsibilities

• Assist clients with planning and booking details.
• Provide excellent service through email, phone, and messaging.
• Coordinate trip preferences, dates, and experience options.
• Gather information for itineraries, reservations, and service selections.
• Maintain accurate client and booking notes in our systems.
• Communicate professionally to ensure a smooth travel experience.
• Stay informed about destinations, suppliers, and offerings.
• Support follow-ups, confirmations, and admin tasks.

Skills

Communication

Customer service

Remote work

Organization

Job description

Socket.dev is seeking a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and travel-related care. This remote role emphasizes excellent communication, reliability, and a proactive approach to service.

You will handle client questions, coordinate bookings, gather itinerary details, and maintain accurate notes in our systems. The position offers flexible hours, full training, and a collaborative team environment, with ongoing support to