Remote Client Services Associate

AIL; Milwaukee (WI); Remote; USD 35,000 - 90,000; Full time

Benefits offered by this job

Leads provided

Remote work

Commissions

Job summary

American Income Life / Globe Life seeks motivated individuals to join as Client Financial Protection Representatives. You’ll work remotely with warm leads, learn about clients’ needs, and help explore life, accident, and health insurance solutions designed to provide financial protection.

You'll receive structured training, ongoing coaching, daily mentorship from team leaders, and performance-based incentives.

Qualifications

• Excellent written and verbal communication skills.
• Client-focused approach with strong interpersonal skills.
• Detail-oriented with ability to learn new computer systems.
• Willingness to work remotely and independently.
• No prior license required; licensing guidance provided.

Responsibilities

• Connect with warm leads and schedule appointments.
• Understand client needs and insurance goals.
• Explain life, accident, and health insurance products.
• Recommend suitable options based on client needs.
• Follow up to ensure a professional client experience.

Skills

Communication skills

Client-first mindset

Detail-oriented

Computer literacy

Problem-solving

Team & independence

Job description

Build relationships. Help clients prepare. Grow professionally.

AO Globe Life is expanding its remote workforce and seeking motivated individuals to join us as Client Financial Protection Representatives. In this role, you’ll work directly with individuals and families to understand their needs and help them explore insurance solutions designed to provide financial protection during unexpected life events.

This opportunity is ideal for someone who enjoys working with people, wants to develop professionally, and is looking for a career with meaningful earning potential. You’ll receive structured training, ongoing coaching, and support from experienced leaders as you build your knowledge, communication skills, and client relationships.

What You’ll Handle

• Connect with warm leads and schedule appointments
• Learn about each client’s needs and priorities
• Explain life, accident, and supplemental health insurance products
• Recommend appropriate options based on client needs
• Follow up to provide a professional and supportive experience

What You Can Expect

• Remote work flexibility
• Warm leads supplied by the company
• Weekly pay and unlimited income opportunity
• Medical premium reimbursement
• Extensive training and ongoing coaching
• Daily mentorship from team leaders
• Performance-based incentives
• No overhead costs to manage
• OPEIU Local 277 union representation

Requirements

• Strong written and verbal communication skills
• Client-first mindset
• Detail-oriented work habits
• Ability to learn and use computer systems
• Proactive problem-solving skillsAbility to work well in a team and independently

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.