Remote Client Relations Manager — Outcomes-Driven

Filetwigbay; Roanoke (VA); Remote; USD 84,000 - 129,000; Full time

Benefits offered by this job

performance bonuses

comprehensive insurance

freedom to shape how and where youwork

Job summary

Production Systems Group in Roanoke, VA seeks a Client Relations Manager to drive impact through cultural awareness and strategic oversight. You will align vendor and customer expectations, deliver customer-centric fixes, and own a defined portion of the company mission end-to-end from day one.

The role emphasizes autonomy, collaboration, and performance-driven outcomes, with a remote-capable work setup and a strong focus on timely delivery and cross-functional coordination.

Qualifications

• Comfort presenting to a VA-wide audience without a script.
• Demonstrated ability to manage competing priorities under tight deadlines.
• Comfortable owning projects from concept through delivery.
• Comfort being accountable for a playfully-serious outcome in a remote role.
• A communicator who can disagree without making it personal.
• Strong time-management skills and a bias toward action.

Responsibilities

• Represent Production Systems Group professionally with vendors, partners, and customers
• Trade quick wins for customer-centric fixes when the math favors patience
• Keep the VA engine running while you rebuild parts of it
• Translate manager objectives into concrete, actionable day-to-day steps
• Own one slice of Production Systems Group's general mission end to end
• Coordinate scheduling, resources, and logistics for assigned tasks

Skills

Presentation

Prioritization

Project ownership

Remote work accountability

Time management

Job description

Production Systems Group in Roanoke, VA seeks a Client Relations Manager to drive impact through cultural awareness and strategic oversight. You will align vendor and customer expectations, deliver customer-centric fixes, and own a defined portion of the company mission end-to-end from day one.

The role emphasizes autonomy, collaboration, and performance-driven outcomes, with a remote-capable work setup and a strong focus on timely delivery and cross-functional coordination.