Remote Client Intake Specialist - Family Law (Uncapped Pay)

SMB Team; Orange (CA); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(K)

PTO

Job summary

SMB Team in Orange, CA is hiring a Client Intake Specialist to guide prospective clients through early stages of the process. You’ll respond to inquiries, nurture leads, and convert them into retained clients without cold calling, while enjoying a base salary and uncapped bonuses for performance.

You will work from home, in the office, or on a hybrid schedule, with clear growth paths, supportive leadership, and regular reviews recognizing your achievements as you help families secure legal

Qualifications

• Sales experience, preferably in professional services or law.
• Strong communication and listening skills.
• Proficient data entry with accuracy.
• Ability to handle objections with empathy and strategy.
• Excellent phone and email writing abilities.
• Self-directed, reliable work ethic.

Responsibilities

• Be the first friendly voice our clients hear and respond promptly to inquiries.
• Build genuine connections through calls, emails, and texts.
• Listen actively to understand client needs and tailor solutions.
• Celebrate results, track progress, and share updates with the team.
• Showcase the firm’s value and help clients choose our services.
• Stay organized with accurate records and proven sales processes.
• Guide clients through onboarding with clear explanations and support.
• Keep client information secure in our digital systems.
• Set high standards and be rewarded for exceeding quotas.

Skills

Sales experience

Communication skills

Data entry

Objection handling

Active listening

Phone and email drafting

Education

High School Diploma or equivalent

Job description

SMB Team in Orange, CA is hiring a Client Intake Specialist to guide prospective clients through early stages of the process. You’ll respond to inquiries, nurture leads, and convert them into retained clients without cold calling, while enjoying a base salary and uncapped bonuses for performance.

You will work from home, in the office, or on a hybrid schedule, with clear growth paths, supportive leadership, and regular reviews recognizing your achievements as you help families secure legal