Remote Client Experience Specialist

Effortless Travel Solutions; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel coordination company is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. The role emphasizes strong communication and organization skills, ensuring client satisfaction throughout the travel planning process. This fully remote position offers flexible scheduling and opportunities for professional development. Ideal candidates will have previous customer service experience and a comfort with technology. Training is provided, and travel industry experience is not required.

Benefits

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Qualifications

• Excellent communication skills for effective client interaction.
• Previous customer service or client support experience required.
• Preferred hospitality or travel industry experience.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during travel planning.
• Ensure accurate travel information is shared with clients.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service

Strong attention to detail

Organizational skills

Comfortable using technology

Ability to work independently

Reliable internet connection

Job description

A travel coordination company is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. The role emphasizes strong communication and organization skills, ensuring client satisfaction throughout the travel planning process. This fully remote position offers flexible scheduling and opportunities for professional development. Ideal candidates will have previous customer service experience and a comfort with technology. Training is provided, and travel industry experience is not required.