Remote Client Experience Specialist

Aisles & Abroad; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training and resources provided

Job summary

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences. This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support.

Ideal candidates enjoy working with people, staying organized, and contributing to meaningful celebrations.

Qualifications

• Strong communication and organizational skills.
• Detail-oriented with the ability to manage multiple tasks.
• Professional and client-focused mindset.
• Comfortable working independently in a remote environment.
• Basic proficiency with online tools and communication platforms.

Responsibilities

• Communicate with clients via email and online platforms
• Support scheduling, appointments, and coordination of client timelines
• Assist with organizing event and experience details
• Maintain accurate and organized client records
• Provide general support to ensure a seamless client experience
• Collaborate with team members to support daily operations

Skills

Communication skills

Organizational skills

Detail-oriented

Professional mindset

Independent remote work

Job description

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences. This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support.

Ideal candidates enjoy working with people, staying organized, and contributing to meaningful celebrations.