Remote Client Experience Manager

AO Garcia Agency; Minot (ND); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Structured process

Coaching from experienced peers

Path into leadership

Job summary

AO Garcia Agency is seeking motivated individuals for a remote role focused on client conversations about financial-protection options. You will train, be coached, and measured on activity and results, with a process-driven approach rather than inventing the job.

The role emphasizes taking conversations requested by clients, explaining options clearly, and helping with enrollment when appropriate, all from a remote setting with Zoom interviews.

Qualifications

• Motivated and coachable with a remote-work mindset.
• No cold calling; you take conversations requested by clients.
• Trained, coached, and measured on activity and results.
• Comfortable on camera and able to engage clients remotely.

Responsibilities

• Take requested conversations — no cold lists.
• Explain benefit options simply to clients.
• Help clients enroll when it is a fit.
• Maintain a clean follow-up rhythm and timely follow-ups.

Skills

Communication

Customer service

Coachable

Camera comfort

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.