Remote Client Experience & Journey Specialist

Effortless travel solutions ETS; Indiana (PA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Job summary

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process. This fully remote position allows for flexible scheduling and focuses on providing personalized service to ensure smooth travel experiences.

Ideal candidates are detail-oriented, enjoy helping others, and are comfortable communicating with clients. Key responsibilities include coordinating itineraries, providing destination information, and assisting clients at various stages of their journey.

An environment promoting professional development and access to industry tools is offered.

Qualifications

• Detail-oriented and customer-focused individuals.
• Enjoys helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Skills

Detail-oriented

Customer-focused

Strong communication skills

Ability to work remotely

Tools

Booking and client management systems

Job description

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process. This fully remote position allows for flexible scheduling and focuses on providing personalized service to ensure smooth travel experiences.

Ideal candidates are detail-oriented, enjoy helping others, and are comfortable communicating with clients. Key responsibilities include coordinating itineraries, providing destination information, and assisting clients at various stages of their journey.

An environment promoting professional development and access to industry tools is offered.