Remote Client Experience & Journey Specialist

Effortless travel solutions ETS; Bridgeport (CT); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Job summary

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process remotely. This role involves understanding client preferences, providing tailored recommendations, and coordinating itineraries.

Ideal candidates should be detail-oriented and have strong communication skills. The position offers flexible scheduling, access to industry tools and training, and a supportive team environment with travel-related benefits.

Qualifications

• Strong communication skills to liaise with clients effectively.
• Ability to be detail-oriented in managing itineraries.
• Customer-focused mindset to enhance client experience.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Skills

Detail-oriented

Customer-focused

Communication

Tools

Booking and client management systems

Job description

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process remotely. This role involves understanding client preferences, providing tailored recommendations, and coordinating itineraries.

Ideal candidates should be detail-oriented and have strong communication skills. The position offers flexible scheduling, access to industry tools and training, and a supportive team environment with travel-related benefits.