Remote Client Experience & Journey Specialist

Effortless travel solutions ETS; Hartford (CT); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Supportive and collaborative team environment

Job summary

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process. The role involves understanding client preferences, providing destination information, and organizing travel itineraries. Ideal candidates will enjoy remote work, have strong communication skills, and be detail-oriented. This position offers flexible scheduling and opportunities for professional development, along with travel-related benefits during onboarding.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems (training provided).
• Maintain timely and professional communication.

Job description

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to support clients throughout the travel planning process. The role involves understanding client preferences, providing destination information, and organizing travel itineraries. Ideal candidates will enjoy remote work, have strong communication skills, and be detail-oriented. This position offers flexible scheduling and opportunities for professional development, along with travel-related benefits during onboarding.