Remote Client Experience Coordinator

Traveling with Mchaila; Virginia (IL); On-site; USD 42,000 - 74,000; Full time

Benefits offered by this job

100% remote

Training and support

Flexible work environment

Professional development

Collaborative team culture

Job summary

Traveling with Mchaila is seeking an Experience Coordination Specialist for a fully remote role. You will help coordinate client experiences, manage details, and ensure a smooth process from start to finish.

The position suits organized, self-motivated individuals who value clear communication and independent work. You will support clients behind the scenes, maintain schedules and logistics, and contribute to a positive, professional client experience while keeping documentation tidy and up to

Qualifications

• Strong organizational and communication skills.
• Ability to work independently in a remote environment.
• Comfortable learning and using online systems and platforms.
• Detail-oriented with strong time management skills.
• Customer service, administrative, planning, or coordination experience is helpful but not required.
• Self-motivated with a professional and dependable work ethic.

Responsibilities

• Communicate with clients to understand preferences, requests, and scheduling needs.
• Coordinate reservations, confirmations, itineraries, and experience details.
• Manage updates, modifications, and follow-up communication in a timely and professional manner.
• Maintain accurate records and ensure all documentation is organized and up to date.
• Provide ongoing client support throughout the coordination process.
• Assist with keeping workflows organized and ensuring smooth day-to-day operations.
• Utilize provided systems, tools, and resources to manage tasks efficiently.

Skills

Organization

Remote work

Communication

Time management

Customer service

Job description

Traveling with Mchaila is seeking an Experience Coordination Specialist for a fully remote role. You will help coordinate client experiences, manage details, and ensure a smooth process from start to finish.

The position suits organized, self-motivated individuals who value clear communication and independent work. You will support clients behind the scenes, maintain schedules and logistics, and contribute to a positive, professional client experience while keeping documentation tidy and up to