Remote Client Care Specialist

AO Globe Life; Philadelphia (Philadelphia County); Remote; USD 50,000 - 75,000; Full time

Job summary

AO Globe Life is seeking a client-facing professional for a fully remote role in financial services. You will enroll and support clients who request guidance, pairing with a growing team and utilizing available tools and mentorship.

The position emphasizes a schedule you can build around real life and meaningful work that helps families. Expect a process-driven environment focused on benefits conversations rather than traditional sales energy, with ongoing involvement from leaders.

Qualifications

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just “sales energy”

Responsibilities

• Enroll and support clients who asked for guidance
• Work with a growing team, receive tools and mentorship
• Provide client-facing service in a fully remote setting for a financial services portfolio

Job description

AO Globe Life is seeking a client-facing professional for a fully remote role in financial services. You will enroll and support clients who request guidance, pairing with a growing team and utilizing available tools and mentorship.

The position emphasizes a schedule you can build around real life and meaningful work that helps families. Expect a process-driven environment focused on benefits conversations rather than traditional sales energy, with ongoing involvement from leaders.