Remote Claims Team Leader

State Farm; Crystal Lake (IL); On-site; USD 118,000 - 156,000; Full time

Benefits offered by this job

Potential annual incentive pay up to %

Healthcare premium covered

Tuition assistance

401(k) plan with company contributions

Generous time off policies

Job summary

State Farm is seeking a Team Manager to lead and develop our claims team in Crystal Lake, IL. This remote-field role involves leading a team that services a defined zip code territory from home with a mobile office/vehicle for in-person appointments.

Candidates should have strong leadership, exceptional communication, and a valid driver’s license. Preferred candidates hold a Bachelor's degree and experience with Xactimate/XactContents. Extensive benefits and competitive compensation are offered.

Qualifications

• Effective written and verbal communication skills.
• Demonstrated leadership behaviors with a focus on customer outcomes.
• Physical agility for climbing, lifting, and roof inspections; may require Rope and Harness Safety Training.
• A valid driver's license is required.

Responsibilities

• First-line management of assigned Claim personnel, including hiring, training, coaching, performance management and salary activities.
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments.
• Coordinate, communicate, and implement new Company programs, policies, practices, and procedures.
• Ensure compliance with company procedures, applicable federal/state laws, and legal requirements.
• Promote development of employees within an inclusive environment.

Skills

Leadership

Communication

Driver's license

Physical agility

Education

Bachelor's degree

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Team Manager to lead and develop our claims team in Crystal Lake, IL. This remote-field role involves leading a team that services a defined zip code territory from home with a mobile office/vehicle for in-person appointments.

Candidates should have strong leadership, exceptional communication, and a valid driver’s license. Preferred candidates hold a Bachelor's degree and experience with Xactimate/XactContents. Extensive benefits and competitive compensation are offered.