Remote Claims Associate - Consumer Property

Sedgwick; Miami (FL); Remote; USD 42,000 - 64,000; Full time

Job summary

Sedgwick is seeking a Claims Associate - Consumer to process first party property claims and determine benefits for various credit card or financial programs. This remote Florida-based role emphasizes timely payments, accurate denials or settlements, and delivering superior customer service.

The position requires 1 year of office experience, strong communication, and the ability to meet deadlines while maintaining quality. A licensing path may be needed as required by program rules.

Qualifications

• High school diploma or GED required.
• Licenses as required or willingness/ability to move toward obtaining licensing as required.
• 1 year of general office experience or equivalent combination of education and experience; claims experience preferred.

Responsibilities

• Process first party property claims based on basic coverage.
• Make coverage determinations based on investigation and evaluation.
• Adjudicate proper settlement or denials up to designated authority.
• Handle high volume of claims, phone calls and correspondence with proper documentation.
• Meet quality and production goals and customer guidelines.
• Support the organization's quality programs.

Skills

Property & casualty claims knowledge

Communication skills

PC literacy

Analytical thinking

Organization

Interpersonal skills

Team collaboration

Performance competencies

Education

High school diploma or GED

Licenses as required / willingness to obtain licensing

Job description

Sedgwick is seeking a Claims Associate - Consumer to process first party property claims and determine benefits for various credit card or financial programs. This remote Florida-based role emphasizes timely payments, accurate denials or settlements, and delivering superior customer service.

The position requires 1 year of office experience, strong communication, and the ability to meet deadlines while maintaining quality. A licensing path may be needed as required by program rules.