Remote - Claims Adjuster – Automotive/RV

The Reynolds and Reynolds Company; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster for a full-time remote role. This position involves investigating and negotiating vehicle repair costs, ensuring accurate coverage and liability determinations. Ideal candidates will have a background in automotive mechanics and claims adjusting, along with strong communication and organizational skills. The company offers a comprehensive benefits package, including medical, dental, and a 401(k) plan with matching. Join a supportive team that values work-life balance and promotes professional development in a dynamic environment where your contributions will make a real difference.

Benefits

Medical, Dental, Vision Insurance

401(k) with Matching

Professional Development

Paid Vacation and Sick Days

Referral Bonuses

Eight Paid Holidays

Qualifications

• 2+ years as an automotive mechanic or claims adjuster required.
• Strong communication and organizational skills are essential.

Responsibilities

• Investigate and negotiate vehicle repair costs for claims.
• Answer inbound calls and provide claim processing information.

Skills

Automotive Mechanic Experience

Claims Adjusting

Strong Communication Skills

Organizational Skills

Multi-tasking Skills

Education

High School Diploma

Tools

Computer Monitors

Laptop

Claim Processing Software

Job description

Position description:

This is a full-time, remote position.

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster – Automotive/RV for our growing team. In this role, you will work remotely and be responsible for investigating, evaluating, and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability. You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues. Responsibilities will include, but are not limited to:

1. Answering inbound calls
2. Providing information about claim processing and explaining the different levels of contract coverage and terms
3. Accurately establishing, reviewing, and authorizing claims
4. Entering claim and contract information into the AGWS’ system

A home office package will be provided for this position. This includes two computer monitors, a laptop, keyboard, and mouse.

Training:

On the job

Requirements:

• 2+ years of experience as an automotive mechanic within a service department, dealership, or independent shop
• 2+ years of experience adjusting automobile or Recreational Vehicle mechanical claims
• ASE / RVIA certifications a plus
• Must have a quiet designated work space to work from home
• Must have reliable internet with at least a download speed of 50mbps
• Must be able to work effectively under pressure in a fast-paced environment
• Strong communication skills
• Strong organizational and multi-tasking skills
• High school diploma

Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

1. Medical, dental, vision, life insurance, and a health savings account
2. 401(k) with up to 6% matching
3. Professional development and training
4. Promotion from within
5. Paid vacation and sick days
6. Eight paid holidays
7. Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.