Remote - Claims Adjuster – Automotive Customer Service Wichita, KS

REYNOLDS & REYNOLDS CO; Wichita (KS); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster – Automotive to join their remote team. This role involves investigating and negotiating vehicle repair costs while providing excellent customer service through inbound calls. The ideal candidate will have a strong automotive background, with experience in claims adjusting and a commitment to effective communication. Enjoy a balanced work environment with comprehensive benefits, including medical, dental, and a 401(k) plan. If you're ready to take your career to the next level in a supportive and dynamic setting, this is the opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with up to 6% match

Paid Vacation

Paid Sick Days

Eight Paid Holidays

Referral Bonuses

Professional Development

Qualifications

• 2+ years of experience as an automotive mechanic.
• Experience adjusting automobile mechanical claims preferred.
• ASE certification is a plus.

Responsibilities

• Investigate and negotiate vehicle repair costs.
• Handle inbound calls to clarify coverage and resolve issues.
• Enter claim and contract information into the system.

Skills

Automotive Mechanic Experience

Claims Adjusting

Communication Skills

Organizational Skills

Multi-tasking Skills

Education

High School Diploma

Tools

AGWS System

Job description

Job Description:

This is a full-time, remote position.

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster – Automotive for our growing team. In this role, you will work remotely and be responsible for investigating, evaluating, and negotiating vehicle repair costs to determine coverage and liability. You will handle inbound calls to clarify coverage based on contracts and resolve customer issues.

Responsibilities:

1. Answer inbound calls
2. Provide information about claim processing and explain contract coverage and terms
3. Establish, review, and authorize claims accurately
4. Enter claim and contract information into the AGWS system

A home office package will be provided, including two monitors, a laptop, keyboard, and mouse.

Training:

On the job

Requirements:

• 2+ years of experience as an automotive mechanic in a service department, dealership, or independent shop
• 2+ years of experience adjusting automobile mechanical claims
• ASE certification is a plus
• Quiet designated workspace for remote work
• Reliable internet with at least 50 Mbps download speed
• Ability to work effectively under pressure in a fast-paced environment
• Strong communication, organizational, and multi-tasking skills
• High school diploma

Benefits:

We offer a balanced work environment with a comprehensive benefits package, including:

• Medical, dental, vision, life insurance, and HSA
• 401(k) with up to 6% match
• Professional development and training
• Promotion from within
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We are an equal opportunity employer.