Remote Chief Platform Officer — Health Tech Strategy

Bon Secours Mercy Health; Cleveland (OH); On-site; USD 229,000 - 365,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) with employer contributions

Medical coverage

Dental coverage

Vision coverage

HSA/FSA options

Life insurance

Mental health resources

Paid time off

Parental leave

Disability insurance

Tuition assistance

Professional development

Job summary

Bon Secours Mercy Health seeks a Chief Platform Officer to lead strategy, governance, and lifecycle management of enterprise technology platforms across a large health system. You will own platform strategy, prioritization, and investment alignment to deliver integrated clinical, financial, and consumer capabilities while enabling growth.

You will build an elite platform leadership team, drive modernization of core clinical and business platforms, govern vendor relationships, and ensure

Qualifications

• 15 years (15) minimum of progressive leadership experience overseeing enterprise technology platforms, applications, or digital transformation initiatives.
• Experience leading platform strategy and operations within a large, complex healthcare system or similarly regulated enterprise.
• Demonstrated success managing enterprise-scale technology portfolios, budgets, and vendor relationships.
• Experience leading cross-functional teams across clinical, operational, business, and technology domains.

Responsibilities

• Sets the enterprise platform strategy and multi-year roadmap for clinical, business, consumer, data, analytics, artificial intelligence, and emerging technology platforms in alignment with ministry priorities and long-term growth.
• Holds enterprise accountability for platform performance, value realization, adoption, reliability, lifecycle planning, and measurable impact across clinical, operational, financial, caregiver, and consumer outcomes.
• Establishes platform governance, ownership, decision rights, prioritization processes, and accountability structures that align technology investments with enterprise strategy, operational needs, regulatory requirements, and financial objectives.
• Leads enterprise platform portfolio planning, investment prioritization, and resource alignment to optimize cost, reduce duplication, improve utilization, and strengthen stewardship of ministry resources.
• Oversees the strategic direction, modernization, and optimization of core clinical platforms, including electronic health record systems, care delivery technologies, interoperability, and related clinical enablement capabilities.
• Directs enterprise business platform strategy for administrative, finance, human resources, supply chain, revenue cycle, and enterprise resource planning capabilities to improve standardization, integration, and operational performance.
• Advances consumer and digital engagement platform strategy, including digital front door, patient portal, customer relationship management, virtual care, navigation, and access capabilities that improve patient and caregiver experience.
• Enables responsible adoption of artificial intelligence, automation, analytics, and emerging technologies through enterprise platforms to support scalable innovation, ethical use, adoption, and value realization.
• Serves as executive sponsor for strategic vendor, product, and platform partnerships; oversees vendor performance, contract optimization, roadmap alignment, and ecosystem relationships that support enterprise capability and growth.
• Ensures enterprise platforms support regional, affiliate, and international ministry operations while balancing enterprise standardization with necessary local workflow, regulatory, market, and operational requirements.
• Builds, leads, and develops an enterprise platform leadership team, creating clear accountability, succession depth, cross‑functional partnership, and high‑performing ways of working across clinical, operational, business, and technology domains.
• Integrates the organization’s mission, values, equity commitments, and ethical standards into platform strategy, investment decisions, technology governance, and enterprise transformation efforts.

Skills

Platform strategy

Leadership

Vendor management

Cross-functional leadership

Enterprise technology

Education

Bachelor's degree in Information Systems, Computer Science, Healthcare Administration, Business Administration, Engineering, or related field

Tools

Epic EHR

Workday

CRM

Job description

Bon Secours Mercy Health seeks a Chief Platform Officer to lead strategy, governance, and lifecycle management of enterprise technology platforms across a large health system. You will own platform strategy, prioritization, and investment alignment to deliver integrated clinical, financial, and consumer capabilities while enabling growth.

You will build an elite platform leadership team, drive modernization of core clinical and business platforms, govern vendor relationships, and ensure