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Remote Chat Operator - German Speaking - In Poland

KEYENCE CORPORATION

United States

Remote

USD 7,000 - 60,000

Full time

5 days ago
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Job summary

Join a leading multinational company as a Remote Chat Operator supporting clients through chat in both German and English. The role requires attention to detail and strong communication skills, and offers a competitive salary in a remote working environment.

Benefits

Full time position
Remote working
International environment and continuous learning

Qualifications

  • High level of accuracy; able to deal with repetitive tasks.
  • Strong verbal and written communication skills in German and English.
  • Experience in customer support is a plus.

Responsibilities

  • Communicate directly with customers via website chat.
  • Support customer queries as the first point of contact.
  • Verify and input client information into CRM database.

Skills

Customer Support
Attention to Detail
German (C1 or above)
English (Business Proficiency)
PC Skills (Microsoft Excel/Word)

Job description

Remote Chat Operator - German Speaking - In Poland

Join to apply for the Remote Chat Operator - German Speaking - In Poland role at KEYENCE CORPORATION

Remote Chat Operator - German Speaking - In Poland

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About Us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

About Us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

For a duration of 6 months (with the potential to be extended) we are looking for a German speaking Chat Operator who will be part of our international marketing department. The goal is to support our clients by being the first point of contact via our chat system on our website. Join us!

What will be your responsibilities?

  • To be in direct communication with our customers via our website chat
  • Support customer queries by being the first point of contact
  • Verification and correct input of client information into our CRM database

What do we require?

  • Living in Poland
  • A first experience in customer support is a plus
  • High level of accuracy and ability to deal with repetitive tasks
  • Strong PC skills: Microsoft Excel/Word
  • Strong written and verbal skills in German (C1 or above) and English (business proficiency)
  • Team oriented to cooperate within an international marketing team
  • Willingness to commit to a 3 month project with potential to be extended

What do we offer?

  • Starting Salary at 7,541 PLN Gross
  • Full time position
  • Remote working
  • International environment, open communication and continuous learning

Forbes

The World's Most Innovative Companies TOP100 2011-2018

Top100 for 8 consecutive years since its inception

Boston Consulting Group's Value Creators Rankings

Top 50 2014-2022 #49 in 2022

Top 50 for 9 consecutive years

KEYENCE - KEY of SCIENCE

Interested or do you have questions? Apply through the website with your English CV or e-mail us at: career@keyence.eu

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Marketing, Public Relations, and Writing/Editing
  • Industries
    Automation Machinery Manufacturing

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