Remote CFWS Program Manager & Data-Driven Leader

Washington Department of Natural Resources; Washington; Hybrid; USD 79,000 - 106,000; Full time

Job summary

The Washington Department of Children, Youth, and Families (DCYF) is seeking a CFWS Program Manager (MA5) to serve as the statewide child welfare expert. The role requires analyzing complex data, advising leadership, and developing CQI processes with internal and external stakeholders.

Travel within the state is required, with occasional out-of-state trips. Responsibilities include managing contracts, developing program policies, and leading quality assurance projects.

Qualifications

• Nine (9) years of progressively responsible experience in planning, administering, developing, supervising, or delivering family and child-related social services.
• Bachelor’s degree in social work, psychology, social science, health care, or a related field AND five (5) years of progressively responsible experience in planning, administering, developing, supervising, or delivering family and child-related social services.
• Master’s degree in social work, psychology, social science, health care, or a related field AND three (3) years of progressively responsible experience administering, developing, supervising, or delivering family and child-related social services.
• AND The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Responsibilities

• Serve as the CFWS Subject Matter Expert (SME).
• Gather quantitative and qualitative data and complete expert-level analysis to determine compliance and performance related to program outcomes.
• Develop and provide reports related to assigned program area to HQ, regional, and executive leadership.
• Use data analysis to identify areas needing improvement.
• Develop, implement, coordinate, monitor, and evaluate statewide DCYF child welfare services, policies, and procedures within program area.
• Provide technical expertise, guidance, and significant recommendations related to CFWS.
• Establish and maintain collaborative working relationships with other DCYF staff, other state agencies, tribes, stakeholders, and leadership.
• Identify contracts required to implement legislation or to meet state and federal performance outcomes.
• Develop new contracts as needed to achieve agency priorities and program outcomes.
• Develop statements of work, SLA, and MOU agreement language required to execute contracts, establish critical partnerships, and implement program activities.
• Develop, implement, and monitor Performance Based Contracting requirements and standards for contracts.
• Manage provider relationships, contract implementation, and monitor and evaluate contract compliance.
• Provide expert-level analysis, development, and recommendations for state and federal legislation, WAC, and policy.
• Draft legislative reports as required within the program area.

Skills

Learn and grow

Meet needs of others

Education

Bachelor’s degree in social work, psychology, social science, health care, or a related field

Master’s degree in social work, psychology, social science, health care, or a related field

Job description

The Washington Department of Children, Youth, and Families (DCYF) is seeking a CFWS Program Manager (MA5) to serve as the statewide child welfare expert. The role requires analyzing complex data, advising leadership, and developing CQI processes with internal and external stakeholders.

Travel within the state is required, with occasional out-of-state trips. Responsibilities include managing contracts, developing program policies, and leading quality assurance projects.