Remote Certified Medical Assistant (Contract / Part Time)

Everlywell; San Antonio (TX); Remote; USD 40,000 - 50,000; Full time

Job summary

A leading telehealth services provider is seeking a Certified Medical Assistant to assist patients with video visits and ensure a seamless virtual experience. The role allows for flexible scheduling and fully remote work, ideal for enhancing patient care access. Candidates should have 3-5 years of experience and relevant certifications. Join a supportive team focused on virtual patient management.

Benefits

Flexible scheduling options

Work-life balance

Qualifications

• Minimum 3-5 years as a Certified Medical Assistant, preferably remote.
• Experience in high call volumes within a fast-paced environment.
• Bilingual in Spanish is a plus.

Responsibilities

• Assist patients with telehealth video visits and troubleshoot technical issues.
• Guide patients through the virtual intake process seamlessly.
• Collect vital signs and document patient interactions accurately.

Skills

Strong oral communication

Interpersonal communication

Written communication

Education

Medical Assistant Certification

High school diploma or equivalent

Tools

AthenaOne EHR

Salesforce

Slack

Job description

Employer Industry: Telehealth Services

Why consider this job opportunity:

• Flexible scheduling options, including day, evening, and PRN shifts
• Opportunity to make a meaningful impact in healthcare
• Fully remote contract position allowing for work-life balance
• Ideal for candidates looking to optimize their schedule while enhancing patient access to care
• Supportive team environment focused on virtual patient care

What to Expect (Job Responsibilities):

• Assist patients with connecting to telehealth video visits and troubleshooting technical issues
• Guide patients through the virtual intake process, ensuring a seamless experience
• Collect and document vital signs, medical history, and medication reconciliation
• Handle inbound calls, assess patient needs, and provide appropriate guidance
• Accurately document all patient interactions using electronic health records (EHR)

What is Required (Qualifications):

• Minimum 3-5 years of experience as a Certified Medical Assistant (remote CMA experience preferred)
• Medical Assistant Certification through AAMA, AMT, NHA, or NCCT
• High school diploma or equivalent (higher education is a plus)
• Experience handling high call volumes in a fast-paced environment
• Strong oral, written, and interpersonal communication skills

How to Stand Out (Preferred Qualifications):

• Experience working with AthenaOne EHR, Salesforce, and Slack (or similar platforms)
• 2-4 years of telehealth or phone-based patient care experience
• Being bilingual in Spanish is a plus

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