Remote Cash Posting And Credit Manager

TEKsystems; Birmingham (AL); À distance; USD 60 000 - 103 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision insurance

PTO and vacation benefits

Remote-friendly leadership

Résumé du poste

TEKsystems seeks a Cash Posting & Credit Resolution Manager to lead payment posting and credit resolution across hospital and professional billing. The role manages ~30 staff in a primarily remote setting supporting Alabama, Louisiana, and Mississippi, with Birmingham, AL as a base for permanent work.

Responsibilities include optimizing workflows, coaching leaders, ensuring HIPAA compliance, and driving process improvements in revenue cycle operations.

Qualifications

• Five+ years of healthcare revenue cycle experience required, including cash posting, credit resolution, billing & collections, insurance follow-up, denial management, and payment processing.
• Three+ years of management or supervisory experience.
• Experience leading healthcare revenue cycle teams strongly preferred.
• Experience with Hospital Billing (HB) and/or Professional Billing (PB).
• HIPAA compliance knowledge and strong leadership/communication skills.

Responsabilités

• Lead cash posting and credit resolution operations across revenue cycle functions.
• Manage supervisors, team leads, analysts, and vendor-supported resources.
• Ensure timely and accurate posting of manual and electronic payments.
• Oversee credit balance resolution, work queues, quality audits, and posting logic.
• Support EFT/ERA enrollment activities and payer setup processes.
• Monitor productivity, quality, and operational metrics to drive improvements.
• Coach and mentor frontline leaders and staff.
• Support hiring, onboarding, training and employee engagement initiatives.
• Ensure compliance with HIPAA and regulatory requirements.
• Collaborate with stakeholders, payers, vendors, and banking partners to resolve issues.

Connaissances

Healthcare revenue cycle

Leadership

Remote workforce

Process improvement

Communication

Formation

Bachelor's degree in Business/Healthcare Administration

Outils

Epic Systems

Description du poste

Cash Posting & Credit Resolution Manager

Location: Primarily Remote ( Alabama, Louisiana, Mississippi)

We are seeking an experienced Cash Posting & Credit Resolution Manager to lead payment posting and credit resolution operations across hospital and professional billing. This role oversees approximately 30 team members , including supervisors, team leads, analysts, and vendor-supported resources, while driving operational excellence, employee development, and process improvement initiatives. This leader will partner closely with revenue cycle leadership to ensure accurate payment posting, effective credit balance management, workflow optimization, and strong team performance.

Key Responsibilities

• Lead cash posting and credit resolution operations across multiple revenue cycle functions.
• Manage supervisors, team leads, analysts, and vendor-supported resources.
• Ensure timely and accurate posting of manual and electronic payments.
• Oversee credit balance resolution processes, work queues, quality audits, and posting logic.
• Support EFT/ERA enrollment activities and payer setup processes.
• Monitor productivity, quality, and operational metrics to drive continuous improvement.
• Partner with leadership to streamline workflows, reduce errors, and improve efficiencies.
• Coach, develop, and mentor frontline leaders and staff.
• Support hiring, onboarding, training, and employee engagement initiatives.
• Ensure compliance with HIPAA and all applicable regulatory requirements.
• Collaborate with internal stakeholders, payers, vendors, and banking partners to resolve issues and improve processes.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or a related field preferred.
• 5+ years of healthcare revenue cycle experience required, including experience in one or more of the following:
• Cash Posting
• Credit Resolution
• Billing & Collections
• Insurance Follow-Up
• Denial Management
• Payment Processing
• 3+ years of management or supervisory experience.
• Experience leading healthcare revenue cycle teams strongly preferred.
• Experience with Hospital Billing (HB) and/or Professional Billing (PB).
• Epic experience
• Knowledge of EFT and ERA enrollment processes is a plus.
• Strong leadership, communication, organizational, and relationship-building skills.
• Ability to lead and motivate a primarily remote workforce.

Why Join Us?

• Primarily remote leadership opportunity
• Lead an established team with experienced supervisors and team leads already in place
• Supportive leadership environment focused on collaboration and professional growth
• Opportunity to influence large-scale operational improvements and optimization efforts
• Autonomous culture that values trust, accountability, and empowerment
• Strong career advancement potential
• Competitive benefits available upon permanent hire
• Employee-focused culture emphasizing recognition, engagement, and work-life balance

Job Type & Location

This is a Permanent position based out of Birmingham, AL.

Pay And Benefits

The pay range for this position is $60000.00 - $103000.00/yr.

• Medical, dental & vision insurance with multiple coverage options.
• LCMC specifically highlights favorable healthcare coverage when employees utilize LCMC facilities.
• HSA & FSA options, including medical expense reimbursement benefits.
• Retirement benefits as part of LCMCs wealth/financial benefits package.
• Life & disability insurance, plus accident, critical illness and hospital indemnity coverage.
• Paid Time Off (PTO): Eligible full- and part-time employees begin accruing PTO from their date of hire and can begin using it after a 90-day vesting period.
• Generous PTO carryover: up to 200 hours for 05 years of service, 220 hours for 510 years, and 240 hours for 10+ years.
• Employee Assistance Program (EAP) and wellness resources through LCMCs Self benefits.
• Additional voluntary benefits include pet insurance, identity theft protection and legal benefits.

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.