Remote Case Manager - Healthcare Navigation & Impact

Mundi; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance allowance

401(k) with 4% match

Equity options

Job summary

Mundi is seeking a dedicated Case Manager to support patients as they navigate the healthcare system. In this role, you will facilitate appointment scheduling, manage provider communications, and ensure a supportive patient experience. Ideal candidates should have 2–3 years of relevant experience and strong communication skills. The position offers a competitive salary between $60,000 - $90,000 along with health insurance and a 401(k) plan with matching contributions. Join us to make a difference!

Qualifications

• 2–3+ years of experience in customer service, healthcare navigation, or similar.
• Meticulous attention to detail and strong organizational skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Guide patients through care workflows with empathy.
• Manage appointment scheduling, provider communication, and follow-ups.
• Use various tools to track patient progress and case statuses.

Skills

Customer service experience

Attention to detail

Communication skills

Familiarity with CRM tools

Ability to work independently

Job description

Mundi is seeking a dedicated Case Manager to support patients as they navigate the healthcare system. In this role, you will facilitate appointment scheduling, manage provider communications, and ensure a supportive patient experience. Ideal candidates should have 2–3 years of relevant experience and strong communication skills. The position offers a competitive salary between $60,000 - $90,000 along with health insurance and a 401(k) plan with matching contributions. Join us to make a difference!