Remote Case Manager

Konsus, Inc. (Superside); United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Remote Case Manager responsible for overseeing the entire care process, from benefit investigation to medication delivery. Candidates should possess strong customer interaction skills and a good understanding of insurance processes. Preferred qualifications include knowledge of Medicare and Medicaid policies along with relevant industry experience.

Qualifications

• 2-4 years of industry experience with patient-facing or customer interaction.
• Previous Hub or Patient Support Service experience preferred.
• Knowledge of Medicare, Medicaid, and Commercial payers policies preferred.

Responsibilities

• Manage the entire care process from benefit investigation to medication delivery.
• Conduct benefit verifications and collaborate with healthcare providers for patient care coordination.
• Assist patients with insurance understanding and appeal processes.

Skills

Computer literacy

Customer interaction

Data entry

Education

High School diploma or equivalent

Job description

A company is looking for a Remote Case Manager.

Key Responsibilities

• Manage the entire care process from benefit investigation to medication delivery
• Conduct benefit verifications and collaborate with healthcare providers for patient care coordination
• Assist patients with insurance understanding and appeal processes

Required Qualifications

• 2-4 years of industry experience with patient-facing or customer interaction
• Previous Hub or Patient Support Service experience preferred
• High School diploma or equivalent preferred
• Knowledge of Medicare, Medicaid, and Commercial payers policies preferred
• Robust computer literacy skills including data entry and MS Office