Remote Care Manager- Spanish

Pharmko, Inc.; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Preventel Health in New York is seeking a remote CCM/RPM care manager who speaks Spanish to deliver health and wellness calls to assigned patients. The role focuses on chronic care management and remote patient monitoring by telephonically supporting patients.

Responsibilities include review and assessment, coaching, care plan development, outcome monitoring, and enrollment facilitation. Must reside in NY/CT/TX/NC/OR and possess FMG (or related) certification and relevant experience.

Qualifications

• CCM/RPM experience is required.
• Excellent customer service skills are essential.
• Proficient with Microsoft Office.
• Must have computer with internet access.

Responsibilities

• Review and assess patients based on disease states.
• Remotely provide patient coaching and care to improve outcomes.
• Develop a care plan with patient, family/caregiver, and provider.
• Monitor outcomes, adherence, and progress; adjust as needed.

Skills

CCM/RPM experience

Customer service

Microsoft Office

Computer with internet

Education

FMG Certification

Pharmacy intern

Medical Assistant

Tools

Microsoft Office

Job description

CCM/RPM

The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team

We are seeking a remote care manager Spanish speaking to join our rapidly growing team at Preventel Health in New York performing Chronic Care Management and Remote Patient Monitoring (RPM) by telephonically delivering health and wellness calls to assigned patients.

Responsibilities:

• Review and assess patients based on disease states
• Remotely providing patient coaching and care to improve patient outcomes
• Develop a care plan with the patient, family/caregiver(s) and provider
• Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
• Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives
• Telephone outreach to Spanish and English speaking patients
• Facilitate CCM and RPM program enrollment
• Concise and accurate documentation
• Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral

Requirements:

• Pharmacy intern, Medical Assistant (MA) Foreign Medical Graduate Certification (FMG)
• CCM/RPM experience
• Must be in NY, CT, TX, NC or OR
• Excellent customer service skills
• Knowledgeable using Microsoft Office
• Computer with internet
• Plus excellent incentive model

COMPENSATION:

Based on a base plus incentive model.