Remote Care Management Performance Lead

Alliance Health in; Morrisville (NC); Remote; USD 91,000 - 116,000; Full time

Benefits offered by this job

Hybrid/Remote options

Generous retirement savings plan

Paid time off

Job summary

Alliance Health is seeking a Manager - Care Management Performance Optimization to drive operational alignment across the Care Management department. The role focuses on identifying performance gaps, streamlining processes, and leading cross-functional projects to improve quality, cost-efficiency, and member satisfaction.

This full-time remote position requires residence in North Carolina with occasional travel to the Morrisville home office for onsite meetings as needed.

Qualifications

• Bachelor's degree in Nursing, Healthcare Administration, or related field and 5+ years in health care operations.
• Master's degree in related field and 3+ years in care management or population health.
• Lean Six Sigma Green Belt required within 1 year of hire.

Responsibilities

• Monitor, analyze, and report care management KPIs.
• Develop performance dashboards and reporting tools.
• Identify gaps and lead root-cause analysis and action planning.
• Improve care management workflows and documentation.
• Support projects to streamline operations and improve outcomes.
• Ensure compliance with regulatory and contractual requirements.

Skills

Data analysis

Communication skills

Project management

Change leadership

Healthcare regulations

Education

Bachelor's degree in Healthcare Administration or Nursing

Master's degree in Healthcare Admin or related field

Tools

Microsoft Office

Data analytics tools

Job description

Alliance Health is seeking a Manager - Care Management Performance Optimization to drive operational alignment across the Care Management department. The role focuses on identifying performance gaps, streamlining processes, and leading cross-functional projects to improve quality, cost-efficiency, and member satisfaction.

This full-time remote position requires residence in North Carolina with occasional travel to the Morrisville home office for onsite meetings as needed.