Remote Care Coordinator for Dual-Eligible Members

Optum; United States; Remote; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

401k + stock purchase

Job summary

UnitedHealth Group is seeking a Care Coordinator to serve as the primary care manager for dual eligible members, supporting medical, behavioral, and social determinants of health needs. This role offers remote flexibility for residents in Idaho and surrounding areas, with up to 50% travel to meet with members and providers.

The position emphasizes person-centered care planning, collaboration with the care team, and advocacy to promote optimal health outcomes.

Qualifications

• Idaho license with one of the listed licensure options.
• 1+ years of Medicaid/Medicare or SDoH-related experience.
• 1+ years of MS Office experience (Word, Excel, Outlook).
• Driver's license and ability to travel up to 50% of time.
• Quiet home workspace with ability to secure PHI.
• Residence in Idaho with access to high-speed internet.

Responsibilities

• Serve as the primary care manager for dual eligible members.
• Engage members face-to-face or by phone to complete needs/wellness assessments.
• Collaborate with internal care teams and providers to implement personalized care plans.
• Assist members with HCBS supports and services as needed.
• Provide referrals and linkages to resources (internal or community-based).
• Support discharge planning and care transitions after ER/SNF events.
• Educate and coach for self-management of care needs and healthy lifestyle changes.
• Advocate for member needs to ensure they are represented by the care team.
• Assist providers with nonclinical questions and connect to Health Plan resources.

Skills

MS Office

Travel up to 50%

PHI security

Care coordination

Education

Idaho license (LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT)

2-year degree or higher

CCM certification

Tools

EHR system

Job description

UnitedHealth Group is seeking a Care Coordinator to serve as the primary care manager for dual eligible members, supporting medical, behavioral, and social determinants of health needs. This role offers remote flexibility for residents in Idaho and surrounding areas, with up to 50% travel to meet with members and providers.

The position emphasizes person-centered care planning, collaboration with the care team, and advocacy to promote optimal health outcomes.