Remote Cardiac Care Navigator for Population Health

Bazeta; Fort Worth (TX); Hybrid; USD 36,000 - 44,000; Full time

Job summary

Seamless Assist is hiring a full-time remote Care Coordinator to support medically complex cardiac patients, primarily CHF, using telephonic outreach and secure documentation platforms. You will work with RNs and Cardiologists to ensure proactive, patient-centered care and adherence to CMS care management standards.

Applicants should have an MA certification, 2+ years of care coordination experience, and strong communication skills for remote collaboration.

Qualifications

• Active MA certification or equivalent clinical credential.
• Minimum 2 years of experience in care coordination or ambulatory care.
• Strong interpersonal communication and rapport-building by phone.
• Familiarity with CMS PCM, CCM, and/or TCM program requirements.

Responsibilities

• Conduct structured telephonic outreach to CHF patients and other complex cardiac patients.
• Maintain a caseload and use risk stratification to prioritize care.
• Complete initial assessments and follow-ups addressing symptoms, med adherence, and social determinants of health.

Skills

Interpersonal communication

Remote work proficiency

Bilingual Spanish/English

PCM CCM TCM knowledge

Education

MA certification or equivalent

Tools

EHR software

Job description

Seamless Assist is hiring a full-time remote Care Coordinator to support medically complex cardiac patients, primarily CHF, using telephonic outreach and secure documentation platforms. You will work with RNs and Cardiologists to ensure proactive, patient-centered care and adherence to CMS care management standards.

Applicants should have an MA certification, 2+ years of care coordination experience, and strong communication skills for remote collaboration.