Remote Card Product Analyst: Growth & Insights

Remote; San Francisco (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401k match

Remote or hybrid

Job summary

Forbright is seeking a Card Product Analyst to grow and manage the debit card program, including future secured card offerings. You will collaborate across Product, Operations, Marketing, Finance, Fraud, Compliance, Risk, Technology, Customer Care, and partners to translate data and feedback into executable solutions.

You will maintain card program reporting, manage network incentives, and identify opportunities to improve engagement, efficiency, and controls.

Qualifications

• Bachelor's degree in business, finance, economics, information systems, marketing, data analytics, or related field required.
• 3+ years of product management, product operations, business analysis, payments, or related field experience required.
• Experience with debit cards, card programs, and digital wallets preferred.
• Experience with card processors, networks, and vendors preferred.
• Experience gathering requirements and translating into enhancements preferred.
• Experience managing backlogs and user stories preferred.
• Experience in a regulated financial services environment preferred.
• Familiarity with card network mandates, Regulation E, fraud operations, and tokenization preferred.
• MS Office proficiency (Outlook, Word, PowerPoint, Excel) required.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Build and maintain card program dashboards, scorecards, and management reports.
• Monitor activation, usage, transaction volume, fraud, disputes, and digital wallet adoption.
• Identify trends, risks, and opportunities; present findings to leadership and cross-functional partners.
• Manage network incentive reimbursements and documentation; monitor status.
• Coordinate rebates, reconciliations, and reporting with Network teams.
• Support network mandates, certifications, and quarterly reporting deadlines.
• Maintain relationships with networks, processors, and digital wallet partners; resolve issues.
• Define and maintain card product roadmap; assist backlog grooming and releases.
• Gather business requirements, rules, user stories, acceptance criteria, and flows.
• Coordinate testing, production validation, and release readiness; monitor post-production.
• Prepare executive-ready program updates and recommendations.
• Collaborate with Compliance, Risk, Legal, Fraud, Tech, Operations, Finance, Marketing, and Customer Care.

Skills

Analytical mindset

Communication skills

Time management

Team collaboration

Data-driven decisions

Regulatory awareness

Detail-oriented

Education

Bachelor's Degree in Business Administration, Finance, Economics, Information Systems, Marketing, Data Analytics, or related field

Tools

Outlook

Word

Excel

PowerPoint

Job description

Forbright is seeking a Card Product Analyst to grow and manage the debit card program, including future secured card offerings. You will collaborate across Product, Operations, Marketing, Finance, Fraud, Compliance, Risk, Technology, Customer Care, and partners to translate data and feedback into executable solutions.

You will maintain card program reporting, manage network incentives, and identify opportunities to improve engagement, efficiency, and controls.