Remote Call Center Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Call Center Coordinator for a part-time remote position. This role involves delivering exceptional customer service, managing client queues, and collaborating with colleagues to maintain an effective phone coverage system. Preferred candidates possess a High School Diploma, with solid customer service experience, and are fluent in Spanish.

Qualifications

• Fluent Spanish bilingual speakers are highly desirable.
• A minimum of one year of customer service experience is preferred.
• Ability to work efficiently from home with a reliable internet connection.

Responsibilities

• Deliver exceptional customer service while managing multiple client queues.
• Handle inbound and outbound calls and update customer and employee schedules.
• Collaborate with team members to ensure adequate phone coverage.

Skills

Customer Service

Bilingual (Spanish)

Remote Work

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Google Workspace

Job description

A company is looking for a Call Center Coordinator - Remote (Part Time).

Key Responsibilities

• Deliver exceptional customer service while managing multiple client queues
• Handle inbound and outbound calls and update customer and employee schedules
• Collaborate with team members to ensure adequate phone coverage and maintain a professional remote work environment

Required Qualifications, Training and Education

• High School Diploma or equivalent is required
• A minimum of one year of customer service experience is preferred
• Fluent Spanish bilingual speakers are highly desirable
• Proficiency with Microsoft Office Suite, Google Workspace, or similar tools
• Ability to work efficiently from home with a reliable internet connection