Remote Call Center Agent at All Angles Covered Virginia Beach, VA

All Angles Covered; Virginia Beach (VA); Remote; USD 10,000 - 60,000; Full time

Job summary

A customer service support company in Virginia Beach is seeking a Remote Call Center Agent to manage inbound and outbound calls, resolve customer inquiries, and ensure high client satisfaction. Ideal candidates have a year of customer service experience, strong communication skills, and the ability to work independently from home. Join a supportive team with competitive pay of $30–$35/hour and flexible remote work options.

Benefits

Competitive pay

Flexible remote work

Supportive, team-oriented environment

Qualifications

• 1+ year of call center or customer service experience.
• Strong verbal and written communication skills.
• Comfortable using CRM systems and call center software.
• Self-motivated with the ability to work independently.
• Reliable internet and a quiet work environment.

Responsibilities

• Answer incoming calls and respond to customer questions or concerns.
• Document interactions and update records accurately.
• Resolve issues promptly or escalate as needed.
• Follow scripts and procedures while personalizing the customer experience.
• Collaborate with team leads and supervisors to improve service quality.

Skills

Excellent communication skills

Calm and professional demeanor

Ability to work efficiently from a home office

Tools

CRM systems

Call center software

Job description

All Angles Covered is seeking a reliable and customer-focused Remote Call Center Agent to join our growing support team. In this role, you'll handle inbound and outbound calls, provide product and service information, resolve customer inquiries, and ensure a high level of client satisfaction. The ideal candidate has excellent communication skills, a calm and professional demeanor, and the ability to work efficiently from a home office.

Responsibilities:

• Answer incoming calls and respond to customer questions or concerns
• Document interactions and update records accurately
• Resolve issues promptly or escalate as needed
• Follow scripts and procedures while personalizing the customer experience
• Collaborate with team leads and supervisors to improve service quality

Qualifications:

• 1+ year of call center or customer service experience
• Strong verbal and written communication skills
• Comfortable using CRM systems and call center software
• Self-motivated with the ability to work independently
• Reliable internet and a quiet work environment

Benefits:

• Competitive pay: $30–$35/hour
• Flexible remote work
• Supportive, team-oriented environment