Remote Business Analyst — AI-Enhanced Insights

CAI; Boise (ID); Remote; USD 69,000 - 81,000; Full time

Job summary

CAI is seeking a Business Analyst to support multiple technical aspects of the application product life cycle, including integration with AI tools like Google Gemini and Claude AI.

This full-time, remote role involves collaborating with customers and technical teams to deliver quality business solutions and drive efficiency across Infrastructure, Networking, Release Management and Platform Support functions.

Qualifications

• 3 years of experience in Information Systems or Technology.
• Bachelor’s degree in Business Administration, Business Management, Information Systems, or related field, or relevant experience.
• Strong analytical skills.
• Strong problem-solving skills.
• Strong communication skills.

Responsibilities

• Collaborate with customers, engineers, architects and other team members to understand capability needs and drive quality business solutions.
• Gather project specifications and translate high-level business needs into detailed business and technical requirements.
• Create and maintain deliverables including business vision documents, requirements documentation, client personalization requirements, and UI design documentation.
• Develop business cases and perform cost sheet analysis to support project initiatives and decision-making.
• Analyze data to identify business problems, trends, opportunities, and process improvement recommendations.
• Conduct root cause analysis and develop corrective action plans to address issues and improve outcomes.
• Create, execute, and support testing activities including test plans, scenarios, documentation, defects and results analysis.
• Evaluate testing outcomes and connect results to customer impacts to ensure objectives are achieved.
• Identify, document, track, and help resolve risks, defects, issues, and dependencies throughout the lifecycle.
• Assure compliance with standards and obtain approvals throughout project execution.
• Verify successful delivery of customer needs and ensure high‑quality solution delivery.
• Collaborate across cross-functional teams to address technology development and delivery challenges.
• Provide clear communication on project status, requirements and delivery activities.
• Assist with requirements walkthroughs, sprint reviews and related meetings.
• Enable vendor solutions and maintain accurate project and technical documentation.
• Analyze market trends and competitive insights to support decisions.
• Build platform knowledge and mentor junior resources.
• Leverage AI tools to enhance data analysis, generate insights and automate documentation.
• Understand end-system impact of changes across multiple systems.
• Perform other duties as assigned.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Business Administration/Information Systems/related field

Master’s degree in Business Administration/Information Systems/related field

Tools

Claude Code or Google Gemini

ITIL certification

TOGAF certification

Six Sigma certification

PMP certification

AI certification

Job description

CAI is seeking a Business Analyst to support multiple technical aspects of the application product life cycle, including integration with AI tools like Google Gemini and Claude AI.

This full-time, remote role involves collaborating with customers and technical teams to deliver quality business solutions and drive efficiency across Infrastructure, Networking, Release Management and Platform Support functions.