Remote Business Analyst - AI-Driven Insights

CAI

Boston (MA)

Remote

USD 69,000 - 81,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement account

Job summary

CAI is seeking a Home-based Business Analyst to support one or more technical aspects of the application product lifecycle and may assist Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support functions.

The role involves collaborating with customers and technical teams to deliver quality business solutions using AI tools like Google Gemini and Claude AI to enhance analysis, insights, and documentation.

Qualifications

3 years of experience in Information Systems or Technology
Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field, or relevant experience and/or education as determined by the company in lieu of a bachelor's degree
Strong analytical skills
Strong problem-solving skills
Strong communication skills

Responsibilities

Collaborate with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to understand capability needs and drive quality business solutions
Gather project specifications and translate high-level business needs into detailed business and technical requirements
Create and maintain deliverables including business vision documents, requirements documentation, client-specific personalization requirements, and user interface design documentation
Develop business cases and perform cost sheet analysis to support project initiatives and decision-making
Analyze data to identify business problems, trends, opportunities, and process improvement recommendations
Conduct root cause analysis and develop corrective action plans to address issues and improve outcomes
Create, execute, and support testing activities including test plans, test scenarios, test documentation, defect management, and results analysis
Evaluate testing outcomes and connect results to customer impacts to ensure business objectives are achieved
Identify, document, track, and help resolve risks, defects, issues, and dependencies throughout the project lifecycle
Assure compliance with required standards and confirm all necessary approvals are obtained throughout project execution
Verify successful delivery of customer needs and ensure high-quality solution delivery
Collaborate across cross-functional teams to proactively identify and address technology development and delivery challenges throughout project phases
Provide clear and concise communication to team members, customers, partners, vendors, and management regarding project status, requirements, and delivery activities
Assist with or conduct requirements walkthroughs, sprint reviews, and related project meetings
Enable vendor solutions and maintain accurate project and technical documentation
Analyze market trends and competitive insights to support business and technology decisions
Build organizational and platform knowledge and mentor junior resources
Leverage AI tools such as Google Gemini and Claude AI to enhance data analysis, generate insights, and automate documentation processes to improve efficiency and accuracy
Understand and evaluate the end-system impact of changes across multiple systems and platforms
Perform other duties as assigned or requested