Remote Business Analyst - AI-Driven Tech Solutions

CAI; Providence (RI); Remote; USD 69,000 - 81,000; Full time

Job summary

CAI is seeking a Business Analyst to support technical aspects of the application product lifecycle and may assist Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support functions. The role collaborates with customers and technical teams to deliver quality business solutions while leveraging AI tools to enhance analysis, insights, and documentation processes.

This is a full-time remote position.

Qualifications

• 3 years of experience in Information Systems or Technology.
• Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field, or equivalent experience.
• Strong analytical skills.
• Strong problem-solving skills.
• Strong communication skills.

Responsibilities

• Collaborate with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to understand capability needs and drive quality business solutions.
• Gather project specifications and translate high-level business needs into detailed business and technical requirements.
• Create and maintain deliverables including business vision documents, requirements documentation, client-specific personalization requirements, and user interface design documentation.
• Develop business cases and perform cost sheet analysis to support project initiatives and decision-making.
• Analyze data to identify business problems, trends, opportunities, and process improvement recommendations.
• Conduct root cause analysis and develop corrective action plans to address issues and improve outcomes.
• Create, execute, and support testing activities including test plans, test scenarios, test documentation, defect management, and results analysis.
• Evaluate testing outcomes and connect results to customer impacts to ensure business objectives are achieved.
• Identify, document, track, and help resolve risks, defects, issues, and dependencies throughout the project lifecycle.
• Assure compliance with required standards and confirm all necessary approvals are obtained throughout project execution.
• Verify successful delivery of customer needs and ensure high-quality solution delivery.
• Collaborate across cross-functional teams to proactively identify and address technology development and delivery challenges throughout project phases.
• Provide clear and concise communication to team members, customers, partners, vendors, and management regarding project status, requirements, and delivery activities.
• Assist with or conduct requirements walkthroughs, sprint reviews, and related project meetings.
• Enable vendor solutions and maintain accurate project and technical documentation.
• Analyze market trends and competitive insights to support business and technology decisions.
• Build organizational and platform knowledge and mentor junior resources.
• Leverage AI tools such as Google Gemini and Claude AI to enhance data analysis, generate insights, and automate documentation processes to improve efficiency and accuracy.
• Understand and evaluate the end-system impact of changes across multiple systems and platforms.
• Perform other duties as assigned or requested.

Job description

CAI is seeking a Business Analyst to support technical aspects of the application product lifecycle and may assist Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support functions. The role collaborates with customers and technical teams to deliver quality business solutions while leveraging AI tools to enhance analysis, insights, and documentation processes.

This is a full-time remote position.