Remote Business Analyst: AI-Driven Solutions & Insights

CAI; San Juan (PR); Remote; USD 69,000 - 81,000; Full time

Job summary

CAI is seeking a Business Analyst to support multiple technical aspects of the product lifecycle. The role emphasizes collaboration with customers and technical teams to deliver quality business solutions while leveraging AI tools like Google Gemini and Claude AI to enhance analysis, insights, and documentation.

This full-time, remote position aligns with our global services approach. The candidate will translate business needs into detailed requirements, develop business cases, and support

Qualifications

• 3 years of experience in Information Systems or Technology.
• Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field.
• Strong analytical skills.
• Strong problem-solving skills.
• Strong communication skills.
• Lean/Six Sigma exposure is preferred.

Responsibilities

• Collaborate with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to understand capability needs and drive quality business solutions.
• Gather project specifications and translate high-level business needs into detailed business and technical requirements.
• Create and maintain deliverables including business vision documents, requirements documentation, client-specific personalization requirements, and user interface design documentation.
• Develop business cases and perform cost sheet analysis to support project initiatives and decision-making.
• Analyze data to identify business problems, trends, opportunities, and process improvement recommendations.
• Conduct root cause analysis and develop corrective action plans to address issues and improve outcomes.
• Create, execute, and support testing activities including test plans, test scenarios, test documentation, defect management, and results analysis.
• Evaluate testing outcomes and connect results to customer impacts to ensure business objectives are achieved.
• Identify, document, track, and help resolve risks, defects, issues, and dependencies throughout the project lifecycle.
• Assure compliance with required standards and confirm all necessary approvals are obtained throughout project execution.
• Verify successful delivery of customer needs and ensure high-quality solution delivery.
• Collaborate across cross-functional teams to proactively identify and address technology development and delivery challenges throughout project phases.
• Provide clear and concise communication to team members, customers, partners, vendors, and management regarding project status, requirements, and delivery activities.
• Assist with or conduct requirements walkthroughs, sprint reviews, and related project meetings.
• Enable vendor solutions and maintain accurate project and technical documentation.
• Analyze market trends and competitive insights to support business and technology decisions.
• Build organizational and platform knowledge and mentor junior resources.
• Leverage AI tools such as Google Gemini and Claude AI to enhance data analysis, generate insights, and automate documentation processes to improve efficiency and accuracy.
• Understand and evaluate the end-system impact of changes across multiple systems and platforms.
• Perform other duties as assigned or requested.

Skills

Analytical skills

Problem-solving

Communication skills

Education

Bachelor’s degree in Business Administration/Management/Information Systems

Master’s degree in Business Administration/Management/Information Systems (preferred)

ITIL

TOGAF

Six Sigma

PMP

AI certification (preferred)

Tools

Google Gemini

Claude AI

Job description

CAI is seeking a Business Analyst to support multiple technical aspects of the product lifecycle. The role emphasizes collaboration with customers and technical teams to deliver quality business solutions while leveraging AI tools like Google Gemini and Claude AI to enhance analysis, insights, and documentation.

This full-time, remote position aligns with our global services approach. The candidate will translate business needs into detailed requirements, develop business cases, and support