Remote Business Analyst

Lensa; Chicago (IL); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading global hotel chain is seeking a Business Analyst with Agile/Scrum experience to support their Marketing and Technology team. The role involves facilitating daily meetings, managing backlogs, and documenting processes while ensuring effective collaboration across product teams. Ideal candidates will have a strong background in business analysis and project management.

Qualifications

• 3+ years combined technical and functional business experience.
• 2+ years of recent BA work in Agile/Scrum environment.
• Experience in business analysis on large complex projects.

Responsibilities

• Perform analysis, configuration, and implementation of eCommerce and Marketing systems.
• Capture business requirements and create functional specifications documentation.
• Develop product and technical documentation.

Skills

Agile Methodologies

Project Management

Business Analysis

Communication

Analytical Skills

Tools

Jira

Confluence

Job description

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Job Description

This large global hotel chain is seeking to add a Business Analyst with Agile/Scrum experience that can also support in managing projects across cross-functional portfolio within our Marketing and Technology team. The Business Analyst position will embed with the MarTech portfolio product teams and support them in facilitating daily meetings, Agile rituals, managing backlog activities, documentation of processes and product training materials. This position will split time providing business and requirement analysis as well as tracking delivery of work across the portfolio in support of our Marketing Technology work. The Business Analyst will have two major components: 1) Establishing requirements and business process documentation 2) participating with project leadership to influence process, culture and system transformation and delivery.

Responsibilities

• Perform and participate in the analysis, configuration, process improvement, development, and implementation of eCommerce, AI, Personalization and/or Marketing systems for desktop and mobile applications.
• Ensure that dependencies for projects and other product work are appropriately tracked and coordinated across product teams within the portfolio
• Work with respective Product Managers to capture business requirements, create business cases, and create functional specifications documentation to aid in the facilitation of product delivery and onboarding
• Conduct analysis of system specifications, functional specifications, and configuration.
• Help Develop appropriate product and technical documentation
• Aid in the creation of documentation of processes and training materials

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo). The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills And Requirements

• 3+ years combined technical and functional business experience.
• 2+ years of recent BA work with web/software development experience in an Agile/Scrum environment.
• Project Management, tracking projects within a portfolio for pod dependencies (CSM, Email, OmniChannel)
• Write product documentation
• Familiarity with Jira and Confluence.
• Excellent written, verbal communication and interpersonal skills, including the ability to effectively interact with software developers and system administrators.
• Must promote a high level of collaboration and teamwork with the project team and other digital teams within an Agile/Scrum environment.
• Strong analytical and problem-solving skills
• Experience in business analysis on large complex projects or varying project types.
• Demonstrate knowledge of Agile Methodologies including the writing of User Stories, involvement in SCRUM/KANBAN/LEAN, and project planning at a sprint and iteration level.
• Ability to translate complex concepts between business customers and technical project team.
• Experience in eliciting, documenting and managing requirements over the Life Cycle.
• Team members are expected to contribute with minimal supervision and be self-motivated. Someone who has worked within MarTech (Marketing Technology)

Experience using common project management tools
Experience with standard Scrum/Agile processes and rituals
Experience organizing and coordinating cross-functional team work.
Experience with technical documentation
Local to Chicago

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology
• Industries: IT Services and IT Consulting